Let me make it clear about Customer Service Representative

Let me make it clear about Customer Service Representative

Business Description

Do you want joining a team that is exciting? We have been hunting for individuals who look for a good profession in a small business savvy company, and a way to have lasting job. Cash Mart is looking for those who deliver exemplary customer care, and now have a desire to push boundaries. We provide competitive pay, advantages and a fast-paced place of work focused on developing leaders!

That are we?

Cash Mart has been assisting Canadians with regards to needs that are financial over 25 years. Whether you will need a cash advance,|loan that is payday your cheque cashed, or simply want to trade some foreign exchange, Money Mart will be here to last. With branches available belated across Canada, it’s obvious why greater numbers of individuals choose us for fast, friendly, hassle-free solutions.

  • Specialties: Payday Advances, Cheque cashing, Foreign Exchange, Western Union, We purchase Gold, Fees
  • Industry: Retail, Product Product Sales, Financial Solutions
  • http://speedyloan.net/uk/payday-loans-oxf

  • Business Size: 5001-10,000 workers
  • Launched: 1982

Job Description

What now ??

When you look at the customer care Representative part you may do all of it, product sales, customer care, neighborhood advertising, collections, protection of one’s shop, plus the list continues on. Most of your function when you look at the CSR role is always to offer exceptional customer support through the supply of cash Mart Financial solutions.

DUTIES/RESPONSIBILITIES

• offer a level that is high of Service – regularly getting 90% or better into the customer care Sequence.• Offer and receive cash for / from another employee and record precisely and come right into the purpose of purchase system (fine count all monies received and provided).

• join new clients quickly and effectively.• Promote all services and products.• Complete all product and solution deals into the true point of purchase system.• Problem Loans quickly and risk that is efficiently ensuring methods are used. • money checks quickly and effortlessly ensuring danger evaluation strategies can be used. • understanding of issuing procedures for many checks and stay in a position to offer clients options and incentives to go back if struggling to finish the deal. • Sell advantages of ancillary solutions to customers and make certain all product sales are properly recorded.• Enter consumer information totally and accurately to the aim of Sale system.• Reconcile money float during the conclusion of change.• Have actually a comprehensive understanding of all security and safety procedures associated with the shop and role-play for a daily basis (at minimum quarterly).• Know and implement all procedures associated with Recordable deals.• Substantial comprehension of all ongoing business policies and procedures.• Prepare collection files and help out with the collection process.• General workplace duties and appropriate utilization of all workplace gear.• Understanding of whom to get in touch with the full situation of an urgent situation.• Constant upkeep and maintenance of shop.• Effectively, available and shut the store and complete all documents accurately.• All the other task related duties as directed by Management.

Qualifications

TRAINING

Twelfth Grade Diploma

EXPERIENCE

• 1-2 years customer support and cash management

SKILLS

• Friendly, outbound, confident / issue solver, versatile, self-motivated, team player• Job Knowledge• Customer Service Orientation• product product product Sales Focus• Problem Solving• Accountability• Organization

Extra Information

We spend money on our workers, and provide considerable training, and development programs setting you up for future success. If we appear to be a fit and you’re ready to begin a career that is exciting a business that encourages worker development, use today! We try to find bright, energetic, determined people who are enthusiastic about learning and developing their profession.

*Notice to Ontario candidates – National Money Mart is dedicated to applicant’s that are accommodating disabilities to the position of undue difficulty through the recruitment, evaluation and selection procedure. In the event that you are chosen for an meeting please notify National Money Mart in the event that you need accommodation according for the materials or procedures used whenever you want with this procedure. In the event that you require accommodation National Money Mart is going to work with you to find out simple tips to meet your requirements.

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